Roles and Responsibilities of a Bank Clerk
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Single Window Operator:
The Single Window Operator provides all the general services of the bank to the customers. These primary services include: issuing ATM cards, opening new bank accounts, issuing demand drafts, issuing cheque books, issuing bank passbooks, issuing cash, processing checks among other customer services.
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Special Counters:
The bank clerks also need to work on special counters like FDR counters, Cash counters and so on.
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Other Departments:
The clerk also need to work in offices like credit cells, regional offices, clearing houses, administrative offices and many others. In this, they do not have to contact the customers directly.
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Marketing Service:
Owing to the tremendous growth in the banking sector, banks like SBI employ the services of bank clerks for marketing. Thus, a bank clerk should have the ability to learn about the different products and services of the bank to be able to convey the information and to educate the customers about the bank’s services and products.
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The clerk is required to solve all the issues and problems faced by the customers. |
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The clerk receives the payments of the customers by cash, cheque and credit cards. |
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The clerk has to check the daily cash accounts. |
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The clerk provides training to the candidates who join the banks as cashier. |
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The clerk has to over view monthly, weekly and daily report of the transactions. |
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The SBI clerk has to pass independent, manual and online cash instruments. The clerk also has to transfer cheques and vouchers. |
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The SBI clerk has to accept, verify and post cash, transfer and clearing cheques and other instruments either manually or online. The clerk also has to give acknowledgements. |
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The SBI clerk has to sign the vouchers, check, drafts, mails transfers, pay orders, bill schedules and demand notices etc. |
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The SBI clerk has to check the vouchers, statements, cheques and drafts. |
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The SBI clerk has to check the accounts manually. |
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The SBI clerk has to check the coding and decoding of telegram. |
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The SBI clerk has to discharge and endorse cheques and various bills. |