1. ID - requirements: Candidates will have to invariably produce and submit the requisite documents such as valid call letter, a photocopy of photo-identity proof bearing the same name as it appears on the online submitted application form etc. at the time of examinations.
2. Call letter to be Submitted: Candidates should write their Roll No. & Registration No. on the photocopy of photo identity proof. Candidates will not be permitted to appear for the examination if they do not bring the call letter along with the photo identity proof in original and a photocopy. Candidates will be required to put their left thumb impression clearly and sign clearly in the respective spaces provided on the call letter in the presence of the invigilator in the examination hall. Candidates should hand over the call letter along with the photocopy of the photo identity proof duly stapled together to the invigilator in the examination hall, when he/she collects the call letters.
3. Punctuality in Attendance: Candidates should be present at the examination hall before the time given in the call letter. Candidates arriving late will not be permitted to enter the Examination Hall. No query in this connection shall be entertained.
4. Compliance with Instructions: Candidates should scrupulously follow the instructions given by test administrators and the invigilators at all the stages of the examination for which they have been called. If any candidate violates the instructions they will be disqualified and may also be asked to leave the examination hall.
5. Items not allowed inside the examination center:

• Any stationery item like textual material (printed or written), bits of papers, Geometry/Pencil Box, Plastic Pouch, Calculator, Scale, Writing Pad, Pen Drives, Log Table, Electronic Pen/Scanner etc.
• Any communication device like Mobile Phone, Bluetooth, Earphones, Microphone, Pager, Health Band etc.
• Any watch/Wrist Watch, Camera, etc.
• Any metallic item
• Any eatable item opened or packed, water bottle etc.
• Other items like Goggles, Handbags, Hair-pin, Hair-band, Belt, Cap, etc.
• Any ornament like Ring, Earrings, Nose-pin, Chain/Necklace, Pendants, Badge, brooch etc. should be thoroughly checked.
• Any other item which could be used for unfair means for hiding communication devices like camera, blue tooth devices etc.

6. Candidates cannot leave their seat unless allowed.
7. Use of Stationery: Candidates should bring stationary such as pencils, eraser and a ball point pen to the examination hall.
8. Rough work to be done on the sheet provided: You should do all the necessary rough work on sheet provided only. After the test is over, you should hand over the sheet, given for rough work to the invigilator before leaving the room. Any candidate who does not return or is found to attempt to take or pass on the questions or answers inside or outside the examination hall will be disqualified and the RRB may take further action against him/her as per the rules.
9. Travelling Allowance not admissible: No travelling allowance or other expenses in connection with the examination will be paid.
10. The possibility for occurrences of some problem in the administration of the examination cannot be ruled out completely which may impact test delivery and/or result from being generated. In that event, every effort will be made to rectify such problem, which may include the conduct of another examination if considered necessary.
11. Any infringement of these instructions shall entail cancellation of candidature and disciplinary action including ban from future examinations and police complaints.

• This CEN provides for Vertical Reservation for Scheduled Caste (SC), Scheduled Tribe (ST) and Other Backward Class (OBC) Non Creamy Layer(NCL), wherever applicable and admissible, and as communicated by the Indenting Railways under extant rules, as mentioned in the vacancy table.


• All candidates, irrespective of community may be considered against UR vacancies, subject to fulfillment of parameters for UR candidates. However against the vacancies earmarked for specific communities (SC/ ST/ OBC-NCL), only candidates belonging to that community will be considered.


• For availing reservation, SC/ ST/ OBC-NCL candidates should furnish valid Caste Certificate from Competent Authorities as per the format given at Annexure-I (for SC/ST candidates) [Click Here] and Annexure-II (for OBC-NCL candidates) [Click Here] at the time of DV.


• In case of OBC-NCL candidates, the certificates should specifically indicate that the candidate does not belong to the Persons/ Sections (Creamy Layer)’ mentioned in Column 3 of the Schedule of the Government of India, Department of Personnel and Training O.M.No.36012/22/93-Estt. (SCT) dated 08.09.93 & its subsequent revision through O.M.No.36033/3/2004-Estt. (Res) dated 09.03.2004, 27.05.2013, 13.09.2017 and further revision if any received till the closing date for ONLINE Registration of Applications for this CEN.


• The candidate should ensure that he/ she belongs to the OBC- Non Creamy Layer category while applying for the posts against this CEN. Such candidate should produce a valid OBC certificate in the prescribed format during DV. Further, in addition to the Community Certificate (OBC), a declaration in the prescribed format as per Annexure-II A [Click Here], has to be furnished by the candidate during DV, that he/ she does not belong to the creamy layer, otherwise, their claim for reserved status (OBC-NCL) will not be entertained and the candidature/ application of such candidates, if fulfilling all the eligibility conditions for General (Un-reserved) category, will be considered against General (UR) vacancy only.

• This CEN provides for horizontal reservation for Ex-Servicemen (ExSM) and Persons with Benchmark Disability (PwBD) irrespective of their community.


• Vacancies for ExSM and PwBD wherever given in the vacancy table, are not separate but are included in the total number of vacancies.


• Wherever vacancies for PwBD are shown separately without any community wise allotment, those vacancies are separate and not part of regular vacancies.


• ExSM candidates may also apply against regular vacancies of any post(s) without separate earmarked ExSM vacancies. Even for these posts, they are eligible for age relaxation and fee exemption as applicable for ExSM.


• PwBD candidates may also apply against regular vacancies of any post(s) without separate earmarked PwBD vacancies but the post must have been identified as suitable for their disability. Even for these posts, they are eligible for age relaxation and fee exemption as applicable for PwBD.


• In case of PwBD, if vacancies reserved for them cannot be filled due to non-availability of suitable candidates under that category of Disability or for any other sufficient reason, such vacancy/vacancies shall not be filled and shall be carried forward as backlog vacancy.
  However, for the backlog vacancies indicated in the CEN, if candidates of specified disability for which vacancies are indicated, are not available, these can be filled by candidates of other disabilities for which the post is suitable. In case of non-availability of any PwBD candidates, the post will be filled by regular (those who are not PwBD) candidates in order of merit.

Reservations for Persons with Benchmark Disabilities (PwBD):
The suitability or otherwise of a post for PwBD has been indicated against each post, under the column “Suitability for Persons with Benchmark Disability” with details of sub disability in Post Parameters Table [Click Here].
Benchmark Disabilities:- As per The Rights of Persons with Disabilities (RPwD) Act, 2016 (effective from 19th April, 2017),the
Benchmark Disabilities are as under:-

(a) Blindness and low vision;
(b) Deaf and hard of hearing;
(c) Locomotor disability including cerebral palsy, leprosy cured, dwarfism, acid attack victims and muscular dystrophy;
(d) Autism, intellectual disability, specific learning disability and mental illness;
(e) Multiple disabilities from amongst persons under clauses (a) to (d) including deaf-blindness in the posts identified for each disabilities.

Definition of Specified Disabilities as provided in the Schedule of RPwD Act, 2016 is as mentioned below:
Definition of Specified Disabilities:
1. Physical disability:-
A) Locomotor disability (a person’s inability to execute distinctive activities associated with movement of self and objects resulting from affliction of musculoskeletal or nervous system or both), including—
(a) “Leprosy cured person” means a person who has been cured of leprosy but is suffering from—

(i) loss of sensation in hands or feet as well as loss of sensation and paresis in the eye and eye-lid but with no manifest deformity;
(ii) manifest deformity and paresis but having sufficient mobility in their hands and feet to enable them to engage in normal economic activity;
(iii) extreme physical deformity as well as advanced age which prevents him/ her from undertaking any gainful occupation, and the expression “leprosy cured” shall construed accordingly;

(b) “cerebral palsy” means a Group of non-progressive neurological condition affecting body movements and muscle coordination, caused by damage to one or more specific areas of the brain, usually occurring before, during or shortly after birth;
(c) “dwarfism” means a medical or genetic condition resulting in an adult height of 4 feet 10 inches (147 centimeters) or less;
(d) “muscular dystrophy” means a group of hereditary genetic muscle disease that weakens the muscles that move the human body and persons with multiple dystrophy have incorrect and missing information in their genes, which prevents them from making the proteins they need for healthy muscles. It is characterized by progressive skeletal muscle weakness, defects in muscle proteins, and the death of muscle cells and tissue;
(e) “acid attack victims” means a person disfigured due to violent assaults by throwing of acid or similar corrosive substance.
B) Visual impairment—
(a) “blindness” means a condition where a person has any of the following conditions, after best correction—

(i) total absence of sight; or (ii) visual acuity less than 3/60 or less than 10/200 (Snellen) in the better eye with best possible correction; or (iii) limitation of the field of vision subtending an angle of less than 10 degree.

(b) “low-vision” means a condition where a person has any of the following conditions, namely:—

(i) visual acuity not exceeding 6/18 or less than 20/60 upto 3/60 or upto 10/200 (Snellen) in the better eye with best possible corrections; or (ii) limitation of the field of vision subtending an angle of less than 40 degree up to 10 degree.

C) Hearing impairment—
(a) “deaf’ means persons having 70 DB healing loss in speech frequencies in both ears;
(b) “hard of hearing” means person having 60 DB to 70 DB hearing loss in speech frequencies in both ears
D)
(1) “speech and language disability” means a permanent disability arising out of conditions such as laryngectomy or aphasia affecting one or more components of speech and language due to organic or neurological causes.
(2) Intellectual disability, a condition characterized by significant limitation both in intellectual functioning (reasoning, learning, problem solving) and in adaptive behaviour which covers a range of every day, social and practical skills, including—

(a) ”specific learning disabilities” means a heterogeneous group of conditions wherein there is a deficit in processing language, spoken or written, that may manifest itself as a difficulty to comprehend, speak, read, write, spell, or to do mathematical calculations and includes such conditions as perceptual disabilities, dyslexia, dysgraphia, dyscalculia, dyspraxia and developmental aphasia;
(b) “autism spectrum disorder” means a neuro-developmental condition typically appearing in the first three years of life that significantly affects a person’s ability to communicate, understand relationships and relate to others, and is frequently associated with unusual or stereotypical rituals or behaviours.

(3) Mental behaviour— “mental illness” means a substantial disorder of thinking, mood, perception, orientation or memory that grossly impairs judgment, behaviour, capacity to recognize reality or ability to meet the ordinary demands of life, but does not include retardation which is a condition of arrested or incomplete development of mind of a person, specially characterized by sub normality of intelligence.
(4) Disability caused due to—
(a) chronic neurological conditions, such as—

(i) “multiple sclerosis” means an inflammatory, nervous system disease in which the myelin sheaths around the axons of nerve cells of the brain and spinal cord are damaged, leading to demyelination and affecting the ability of nerve cells in the brain and spinal cord to communicate with each other;
(ii) “Parkinson’s disease” means a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movement, chiefly affecting middle-aged and elderly people associated with degeneration of the basal ganglia of the brain and a deficiency of the neurotransmitter dopamine.

(b) Blood disorder—

(i) “Haemophilia” means an inheritable disease, usually affecting only male but transmitted by women to their male children, characterized by loss or impairment of the normal clotting ability of blood so that a minor would may result in fatal bleeding;
(ii) “Thalassemia” means a group of inherited disorders characterized by reduced or absent amounts of hemoglobin.
(iii) “Sickle cell disease” means a hemolytic disorder characterized by chronic anemia, painful events, and various complications due to associated tissue and organ damage; “hemolytic” refers to the destruction of the cell membrane of red blood cells resulting in the release of hemoglobin.

(5) Multiple Disabilities (more than one of the above specified disabilities) including deaf, blindness which means a condition in which a person may have combination of hearing and visual impairments causing severe communication, developmental, and educational problems.
(6) Any other category as may be notified by the Central Government.
Degree of Benchmark Disability for reservation and Competent Authority for Issue of Disability Certificate:
Only such persons would be eligible for relaxation in conditions/ reservation in posts who suffer from not less than 40 percent of relevant benchmark disability. Those Persons with Benchmark Disabilities (PwBD) who have availed the relaxation and/ or reservation and shortlisted for Document Verification have to submit Certificate of Disability issued by the Competent Authority as per the form V, VI and VII of rule 18(1) under chapter 7 of Rights of Persons with Disabilities Rules, 2017 dated 15.06.2017. Refer Annexure V (A) [Click Here], V (B) [Click Here] and V(C)[Click Here] for the revised formats. The existing certificates of disability issued under the Persons with Disabilities Act 1995 (since repealed) shall continue to be valid for the period specified therein.
Assistance of Scribe:
Visually Impaired(VI)/ candidates whose writing speed is affected by Cerebral Palsy/ muscular dystrophy/ candidates with Locomotor disability (one arm)/ Intellectual disability (Autism, specific learning disability and mental illness) can avail the assistance of Scribe for writing answers on their behalf. For engaging the scribe, candidates will have to indicate the same while filling ONLINE application form. Engagement of Scribe will be subject to the following conditions:

a. Candidates will have to arrange for the scribe on their own.
b. The scribe so arranged should not himself/ herself be the candidate for this CEN for which the candidate is appearing. Also same scribe should not be engaged for more than one candidate. The scribe and the candidate shall give a declaration to this effect. Any violation, if detected at any stage will render both the candidate & the Scribe disqualified.
c. Candidates opting for scribe will have to provide details of scribe as per Annexure-V(D) [Click Here] at the time of CBT and same shall be signed by both candidate and scribe. Scribe should produce original valid ID proof at CBT center, and paste pass port size photograph on Annexure-V(D).
d. The candidate shall be responsible for any misconduct on the part of the scribe brought by him/ her during the examination.
e. Candidates availing the assistance of a scribe shall be eligible for compensatory time of 20 minutes for every hour of examination.

All one eyed candidates and candidates whose visual degree of disability is less than 40% shall not be considered as Visually Impaired persons and the provision for engaging scribe shall not be applicable to them.
Selected PwBD candidates will be subjected to medical examination by Railway Medical Authorities at the time of appointment and only those conforming to the medical standards as laid down in the Indian Railway Medical Manual and other extant provisions, as the case may be, will be eligible for appointment.
When vacancies are reserved for PwBDs and full panel for PwBDs cannot be made with the minimum qualifying percentage marks of each category, viz., UR, SC, ST, OBC-NCL, a relaxation of up to 2% marks in the minimum qualifying marks prescribed for the community will be allowed.

No Objection Certificate (NOC):
Candidates serving (including those undergoing induction training/probation) in any Central/State Government Department including Railways or Public Sector Undertakings may apply directly to the RRBs duly informing their Employer. Shortlisted candidates should produce NOC from the employer at the time of DV failing which their candidature will be cancelled.

The term Ex-Servicemen means a person who has served in any rank (whether as a Combatant or non-Combatant) in the regular Army, Navy or Air Force of the Indian Union but does not include a person who has served in the Defence Security Corps., the General Reserve Engineering Force, the Lok Sahayak Sena and the Para Military Forces and

a. Who either has been retired or relieved or discharged from such service whether at his own request or being relieved by the employer after earning his or her pension; (or)
b. Who has been relieved from such service on medical grounds attributable to military service or circumstances beyond his control and awarded medical or other disability pension; (or)
c. who has been released from such service as a result of reduction in establishment; (or)
d. Who has been released from such service after completing the specific period of engagement, otherwise than on his own request, or by way of dismissal, or discharge on account of misconduct or inefficiency and has been given a gratuity; and includes personnel of the Territorial Army, namely, pension holders for continuous embodied service or broken spells of qualifying service; (or)
e. Personnel of Army Postal Service who are part of Regular Army and retired from the Army Postal Service without reversion to their parent service with pension, or are released from the Army Postal Service on medical grounds attributable to or aggravated by military service or circumstances beyond their control and awarded medical or other disability pension; (or)
f. Personnel who were on deputation in Army Postal Service for more than six months prior to 14th April 1987; (or)
g. Gallantry award winners of the Armed forces including personnel of Territorial Army; or
h. Ex-recruits boarded out or relieved on medical ground and granted medical disability pension w.e.f., 01.02.2006.

Persons serving in the Armed Forces of the Union, who on retirement from service would come under the category of Ex-Servicemen are eligible to apply for re-employment one year before the completion of the specific terms of engagement and avail themselves of all concessions available to Ex-Servicemen but such persons shall not be permitted to leave the uniform until they complete the specific terms of engagement in the Armed Forces of the Union.
Accordingly, such serving Defence personnel to be released within one year from the closing date for the ONLINE Registration of applications for this CEN (on or before 31.01.2020), can also apply both for vacancies earmarked for Ex-Servicemen and for posts not reserved for them. However, they should possess the prescribed educational qualifications as on the closing date of registration (31.01.2019) of applications for this CEN.

Ex-Servicemen candidates who have already secured Civil employment under Central Government in Group ‘C’ & ‘D’ (including PSUs, autonomous bodies/ statutory bodies, nationalized banks etc.,) after availing of the benefits given to ExServicemen will be permitted only the benefit of age relaxation as prescribed for Ex-Servicemen for securing another Civil employment in a higher grade or cadre in Group ‘C/D’ under Central Government. Such candidates will not be considered against the vacancies reserved for Ex-Servicemen in the Central Government jobs.

If an Ex-Serviceman applies for various vacancies before joining any civil employment, he/ she can avail the benefit of reservation as Ex-Servicemen for any subsequent employment, subject to the condition that an Ex-Serviceman as soon as he/ she joins any civil employment, should give self-declaration/ undertaking to the concerned employer about the details of application against this CEN. The acknowledged copy of this declaration along with NOC from the civil employer should be produced during DV failing which they will not get benefit of reservation for Ex-Servicemen. Further, this benefit would be available only in respect of vacancies which are filled on direct recruitment and wherever reservation is applicable to the Ex-Servicemen.

The Medical standard of Ex-Servicemen will be according to Para 534 of Indian Railway Medical Manual (IRMM) Volume-I, which may be accessed at www.indianrailways.gov.in.