A Probationary Officer(PO)
is the first level appointment for a bank personnel, and is responsible for various Administrative Activities
. The following are the Syndicate Bank PO roles and responsibilities.
Often, Probationary Officers are required to take care of the customers that visit the bank. Furthermore, they guide the customers about the various kinds of facilities and products that are available in a particular bank such as ATM cards, demand drafts, and cheque book to name a few. Numerous complaints of customers such as rectification of various undue charges, discrepancies in the bank account are also handled by the Probationary Officers.
The role of a Probationary Officer is to do multi-tasking, and thus they are assigned to various banking activities including issuing ATM Cards, Cheque Books, Demand Drafts ,which help them to know the different type of working procedures inside the bank.
After clearing the Syndicate Bank PO examination, Probationary Officers are trained in various aspects such as Accounting, Marketing, Finance ,Billing, Investments and Loans.
Managing the Clerical work
Different types of administrative activities such as opening an account, managing cash and dealing with customers are done under the supervision of Probationary Officer. Furthermore, in various cash transactions, PO is responsible whether the clerk has entered everything correctly and also checks whether the transaction has been authorized.
Processing of Loan
One of the most important aspects of the bank, i.e., providing loans to the needful customers is taken care by the bank PO. Before the loan is granted, all the necessary documents are verified under the supervision of a PO and also conducts onsite visit of the loan taking parties when required.
A PO should be current with latest developments in the bank. Being updated will help a PO to provide better services to the customers.
Post Probation Period:
Post a successful probation period. a PO is posted in any bank branch as an Assistant Bank Manager and is responsible for:
- Daily customer transactions, including passing a Cheque, draft issuance, cash management etc.
- Increasing business viz. managing cash flow, loans and mortgages and finances.
- Planning, Budgeting, Marketing, Loan processing and Approval, Investment management etc.
- The above responsibilities include great knowledge and experience of banking procedures