Thousands of candidates appear for the IBPS RRB (Institute of Banking Personnel Selection – Regional Rural Banks) Office Assistant every year. Along with the overall career growth, it is essential to understand the nature of this post.
The job of the IBPS RRB Office Assistant provides fresh candidates with enormous benefits which are unmatched. While this by itself attracts a lot of applications, it is important for a serious candidate to be aware of the exact IBPS RRB Group B Roles.

IBPS RRB Group B Office Assistant - Work Profile
The IBPS recruits Office Assistants in various Regional Rural banks. The IBPS RRB Office Assistant would be the starting designation in the hierarchy of lower level management and would be a supporting hand in various functions of the bank.
The distinctive roles that the IBPS RRB office assistant may undertake on appointment vary from opening accounts, cash collection and even jobs like cheque verification etc.
As an office assistant, you would be supporting various bank functions as follows:

✶ Managing Inquiry Counters – Providing information to account holders about facilities available at the bank and solving their doubts.
✶ Managing Withdrawal – Paying out cash of withdrawal forms, cheques, demand drafts etc.
✶ Managing Receipts – Receiving different monetary instruments like cash, cheques, pay orders, demand drafts etc and providing their acknowledgement.
✶ Managing Emails and Delivery – Handling emails on behalf of the bank, and managing the delivery of the cheque books as per given address.

The above work is done by the IBPS RRB assistant and maybe other supporting work could also be required to do by the candidate.
The candidate is the front desk with the main part being interaction with the account holders of the branch. The front desk executive is the main phase for any branch as the people interact with those executives whenever the physical presence in banks is required. So these candidates need to make a good reputation of the bank as they were the face of the bank.

IBPS RRB Group B Office Assistant - Training Period
The training or probation period of the post of IBPS RRB Office Assistant (Multipurpose) is usually 6 months to 1 year. During this time period candidates will get knowledge of various functions of bank and they will get familiar with work.

IBPS RRB Group B Office Assistant - Roles/Responsibilities
The life of the people who have been appointed as an office assistant in banks would definitely feel like dream come true. As there are thousands or lakhs of people or aspirants who have applied for the same post but the selected person would definitely consider himself/ herself to be very proud as they are now a part of the banking sector.
As an office assistant a candidate must be able to perform many tasks including assisting the seniors. Responsibilities include:

✶ Opening Accounts
✶ Cash collection
✶ Handling withdrawals
✶ Handling fund transfers
✶ Answering customer queries
✶ Issuing bank statements
✶ Handling Mails and Delivery

Though the job is intended at fixed working hours, based on the requirement a candidate may be expected to work in shifts.