Before applying online, candidates should —
(i) scan their:

- photograph (4.5cm × 3.5cm) - signature - left thumb impression - a hand written declaration (text given below) ensuring that the all these scanned documents adhere to the required specifications as given below in "Guidelines for Scanning and Upload of documents".

(ii) Signature in CAPITAL LETTERS will NOT be accepted.
(iii) The left thumb impression should be properly scanned and not smudged.
(iv) The text for the hand written declaration is as follows – “I, _______ (Name of the candidate), hereby declare that all the information submitted by me in the application form is correct, true and valid. I will present the supporting documents as and when required.”
(v) The above mentioned hand written declaration has to be in the candidate’s hand writing and in English only. If it is written and uploaded by anybody else or in any other language, the application will be considered as invalid.
(vi) Keep the necessary details/documents ready to make Online Payment of the requisite application fee/ intimation charges.
(vii) have a valid personal email ID, which should be kept active till the declaration of results of this round of CRP. IBPS may send call letters for the Examination etc. through the registered e-mail ID. Under no circumstances, a candidate should share with/mention e-mail ID to/ of any other person. In case a candidate does not have a valid personal email ID, he/ she should create his/her new e-mail ID before applying online and must maintain that email account.

(1) Candidates are first required to go to the IBPS’s authorized website www.ibps.in and click on the Home Page to open the link “CRP for RRBs” and then click on the appropriate option “CLICK HERE TO APPLY ONLINE FOR CRP- RRBs- OFFICE ASSISTANT (Multipurpose)” to open up the On-Line Application Form.
(2) Candidates will have to click on “CLICK HERE FOR NEW REGISTRATION” to register their application by entering their basic information in the online application form. After that, a provisional registration number and password will be generated by the system and displayed on the screen. Candidate should note down the Provisional registration number and password. An Email & SMS indicating the Provisional Registration number and Password will also be sent. They can reopen the saved data using Provisional registration number and password and edit the particulars if needed.
(3) Candidates are required to upload their

- Photograph - Signature - Left thumb impression - A handwritten declaration as per the specifications are given below in the Guidelines for Scanning and Upload of documents

(4) Candidates are advised to carefully fill in the online application themselves as no change in any of the data filled in the online application will be possible/ entertained. Prior to submission of the online application, candidates are advised to use the “SAVE AND NEXT” facility to verify the details in the online application form and modify the same if required. No change is permitted after clicking on FINAL SUBMIT Button. Visually Impaired candidates are responsible for carefully verifying/ getting the details filled in, in the online application form properly verified and ensuring that the same are correct prior to submission as no change is possible after submission.
(5) For the posts of Office Assistant (Multipurpose), the candidate should indicate in the online application the state to which he/ she opts for provisional allotment on selection. The option once exercised will be irrevocable.

Application Fees/ Intimation Charges Payable from 18.06.2019 to 04.07.2019 (Online payment) both dates inclusive, shall be as follows:

Mode of Payment
Candidates can make the payment of requisite fees/ intimation charges through the ONLINE mode only:
Payment of fees/ intimation charges via the ONLINE MODE
(i) Candidates should carefully fill in the details in the On-Line Application at the appropriate places very carefully and click on the “FINAL SUBMIT” button at the end of the On-Line Application format. Before pressing the “FINAL SUBMIT” button, candidates are advised to verify every field filled in the application. The name of the candidate or his/ her father/ husband etc. should be spelled correctly in the application as it appears in the certificates/ mark sheets. Any change/ alteration found may disqualify the candidature.
In case the candidate is unable to fill in the application form in one go, he/ she can save the data already entered. When the data is saved, a provisional registration number and password will be generated by the system and displayed on the screen. Candidate should note down the Provisional registration number and password. An Email & SMS indicating the Provisional Registration number and Password will also be sent. They can reopen the saved data using Provisional registration number and password and edit the particulars if needed. Once the application is filled in completely, the candidate should submit the data.
(ii) The application form is integrated with the payment gateway and the payment process can be completed by following the instructions.
(iii) The payment can be made by using Debit Cards (RuPay/Visa/MasterCard/Maestro), Credit Cards, Internet Banking, IMPS, Cash Cards/ Mobile Wallets by providing information as asked on the screen.
(iv) After Final Submit, an additional page of the application form is displayed wherein candidates may follow the instructions and fill in the requisite details.
(v) If the online transaction has not been successfully completed then candidates are advised to login again with their provisional registration number and password and pay the Application Fees/ Intimation Charges online.
(vi) On successful completion of the transaction, an e-receipt will be generated.
(vii) Candidates are required to take a printout of the e-receipt and online application form. Please note that if the same cannot be generated online transaction may not have been successful.

Candidates can contact the Help Desk for any concerns/issues during the IBPS RRB Group B Recruitment Process.

IBPS RRB Group B Help Desk
Online Support & Feedback	IBPS Candidate Grievance Redressal System ?
Phone Support	Institute of Banking Personnel Selection For any concerns/ queries, call/fax Ph:1 800 222 366 / 1 800 103 4566 Fax: 91-22-2854-2076 (Available from 09:30 AM to 06:00 PM - Excluding Saturdays and Sundays & Bank Holidays)

To provide quick resolution of the error encountered by the candidate, the following details are to be provided by the candidate while lodging a query on HELP DESK

1. Registration Number
2. Name of the Bank
3. Name of the Post applied for
4. Email Id
5. Contact telephone number (preferably your Mobile no.)
6. Operating System Windows XP SP2 or Linux (with Version number)
7. Browser with its version number
8. Whether javascript is enabled
9. Copy of Exact Text of error message you encounter

IBPS RRB Group B Online Application process is a detailed process and solicits great attention. Application once submitted cannot be retrieved and hence candidates should exercise extreme caution while submitting the online application. Several times candidates have queries regarding different elements of the application process. Below provide is a guide with different frequently asked questions that will help the candidates with certain queries.
CLICK HERE FOR – FAQ for Online Registration Process