Introduction
The appointment of CCSO will be in accordance to the RBI’s Internal Ombudsman Scheme 2018 (IO Scheme 2018). The CCSO of the Bank is required to act as the Internal Ombudsman of the Bank to strengthen the grievance redressal mechanism.
Eligibility
Eligibility Criteria
| S.No | Particulars | Eligibility criteria |
|---|---|---|
| 1. | Cut-off date | April 1, 2019 |
| 2. | Age | Not more than 65 years as on the cut-off date |
| 3. | Experience | Minimum seven years of working in areas such as Banking, regulation, supervision, payment and settlement systems and/ or consumer protection. |
| 4. | Essential profile / Qualification | Retired (superannuated / VRS optee) or serving Officer, not below the rank of Deputy General Manager or equivalent of another Bank /Financial Sector Regulatory Body, having necessary skills and requisite experience (preferably from a Public Sector Bank other than IDBI Bank). |
- Applicant selected for the assignment should obtain clearance from the previous employer, if required, for taking up the assignment with IDBI Bank.
- Depending upon the requirement, Bank reserves the right to cancel or restrict or curtail or enlarge any or all of the provisions of the selection process, if need so arises, without any further notice and without assigning any reason there for.